Q1: Are you a factory or a trading company?
DY Company : We are factory focused on jewelry showcase since 2015, covers area of 3000 sqms with carpentry workshop,fully enclosed dust-free paint workshop, and assembly workshop;
Q2: Do you offer custom design service ? And what is the cost ?
DY Company : We could offer free cost for the single item showcase. For the whole shop project , we will charge some design cost which is about USD500 ( The project area is between 80~150 sqms) ,and this cost will be refund while the order is placed with us, and the design time is about 7~8 working days;
Q3:What is your MOQ?
DY Company : Our MOQ is 5 PCS or 1 Whole Shop Project ;
Q4: Do you have stock for your products?
DY Company: Our products are off-standard products, so the stocks are not available, and normally the products lead time is about 18~28 days after order and drawing are confirmed;
Q5:The material samples can be offered after I place the order ?
DY Company: Yes, we could offer the materials for you for checking the colors and quality with free shipment cost
Q6: Does your products need to install ?
DY Company: Our products are use Pre-assembled structure for ship, all the led lights/logo/locks are installed with well in our workshop,while the products arrive your shop, you just need to connect with your local source will be OK;
Q7: Do you provide after-sales service ?
DY Company: We offer more accessories for replacement while we arrange shipment and forever free technical guide service.